
PSV Driver CPC - Route Planning and looking after your Customers
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This Driver CPC Course has been crafted and designed for Bus and Coach Drivers in the UK. With no mixing between PCV and HGV, you can be assured that all course content is relevant to your daily work and industry.
Throughout the course, we will examine the following elements:
The first part of the course module is Bridge Strikes: In this module, we will explore the importance of ensuring your route planning, and while looking at avoiding bridge strikes, we will also be looking at different methods of route planning and what to take into account depending on the customers you have on broad.
The second part of the course consists of the module of Customer Care: This element of the course highlights the importance of ensuring you are aware of your customer needs and requirements while also ensuring that you have set out the expected expectations of what is achievable with your customers.
This course is delivered via Zoom as split evening courses. Our next courses are running on the 24th of February 2025 and 31st of March both as split evening courses via Zoom.